United really screwed the pooch on this one:
When United Airlines broke Dave Carroll’s $3500 Taylor guitar in the the spring of 2008, he contacted them to ask for compensation. United said they wouldn’t pay for the damages.
@tinamack This has struck a chord w/ us and we’ve contacted him directly to make it right.
And this, dear friends, is why you should always fight for your right to not be screwed by big corporations.